Privacy Policy

This Privacy Policy explains how information is collected and used on www.drrashmiprasad.com, the official website of Dr. Rashmi Prasad — IVF specialist and Director at Diwya Vatsalya Mamta Fertility Centre, Patliputra Colony, Patna. Dr. Rashmi Prasad also operates her personal clinic branded “Dr. Rashmi Prasad IVF Clinic” in Patna. This policy applies to visitors of this website only.

1. Information You Provide To Us

When you use the contact form, appointment enquiry form, or the pop-up enquiry form on this website, you may voluntarily share the following details:

Your name
Your email address
The service you are interested in (IVF, IUI, ICSI, gynaecology consultation)
Any message or description of concerns you choose to write

If you include additional details such as your phone number, age or a description of symptoms inside the message box, that information is also received by our team. Please share only what you are comfortable sharing through an online form. For anything sensitive, we recommend calling +91-8051761659 or visiting the clinic in person.

2. Information Collected Automatically

Like most websites, our web server and the tools we use may automatically record limited technical information such as:

Your IP address and approximate location (city or region only)
Your browser type, device type and operating system
The pages you visit on our site, and the referring website that sent you here
The date and time of your visit

This information helps us keep the website secure and understand which content is useful to visitors. It is not used to personally identify you.

3. How We Use Your Information

Information collected through this website is used for the following purposes:

To reply to enquiries and schedule appointments with Dr. Rashmi Prasad
To share information about IVF, IUI, ICSI or gynaecology consultations you have specifically asked about
To operate, maintain and secure the website
To understand which pages and blog posts are helpful to visitors, in aggregate

We do not use website form data for advertising or unrelated marketing.

4. Medical And Health Information

This website is an information and enquiry channel. It is not a substitute for a medical consultation and it is not designed to store medical records. Please do not submit detailed medical history, test reports, images or other sensitive health documents through the website forms.

Formal medical records related to your IVF, IUI, ICSI, gynaecology or obstetric care are maintained separately at Diwya Vatsalya Mamta Fertility Centre and Dr. Rashmi Prasad IVF Clinic under standard clinical record-keeping practices, and are handled by clinical staff, not by this website.

5. Cookies And Similar Technologies

Our website uses a small number of cookies and similar technologies:

Essential WordPress cookies — required for basic site functionality
LiteSpeed Cache cookies — used to serve pages faster
Third-party cookies from embedded services — the Google Maps and Google Reviews widget on this site may set their own cookies when you interact with them

You can accept, block or delete cookies through your browser settings. Blocking essential cookies may affect basic site features.

6. Analytics

At the time this policy was last updated, this website is verified with Google Search Console and Bing Webmaster Tools. These tools show us aggregate reports such as which search queries lead people to the website and which pages are viewed most. They do not identify individual visitors to us.

We do not currently run Google Analytics, Google Tag Manager, Facebook Pixel or any session-recording tool on this website. If that changes in the future, this policy will be updated to reflect it.

7. Third-Party Services Used On This Website

The following third-party services are used to operate or improve the website:

Google Maps — the map embedded in the footer showing our clinic location
Google Reviews widget (Trustindex) — displays reviews from our Google Business Profile
Google Search Console and Bing Webmaster Tools — for SEO reporting
WP Mail SMTP — delivers enquiry emails to the clinic team
LiteSpeed Cache — speeds up page delivery
Elementor forms — handles website form submissions inside WordPress

These providers have their own privacy practices, which we do not control.

8. Sharing Your Information

Information you submit through website forms is received by:

Dr. Rashmi Prasad’s clinical and administrative team, so we can respond to you
Our email delivery provider, only as required to deliver the enquiry to us

We do not sell, rent or trade your personal information to advertisers or third parties. We may disclose information if we are legally required to do so by a lawful authority.

9. Data Security

We use reasonable technical and organizational measures to protect the website and any information you submit. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. If you believe your data has been misused, please contact us immediately.

10. How Long We Keep Your Information

Website enquiries and related correspondence are retained for as long as reasonably necessary to respond to you, follow up on your care requests, and meet our record-keeping needs. You may request deletion of your enquiry-related personal information by writing to info@drrashmiprasad.com.

11. Your Choices And Rights

You may:

Ask what information we hold about you from website enquiries
Ask us to correct information that is inaccurate
Ask us to delete your enquiry information, subject to legal or clinical record-keeping obligations
Withdraw your consent to receive further communication from us

To make any such request, email info@drrashmiprasad.com with the subject line “Privacy Request”. We will respond within a reasonable time.

12. Children’s Privacy

Our services are intended for adults seeking fertility, gynaecology or obstetric care. This website is not directed at children under 18. If you are under 18, please do not submit personal information through this website without the involvement of a parent or legal guardian.

13. External Links

Our website and blog contain links to other websites, including our sister site Diwya Vatsalya Mamta IVF, social media profiles, and reference sources. Once you leave our website, this Privacy Policy no longer applies. Please review the privacy policy of any external site before sharing information with it.

14. Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in how the website works or in applicable law. When we do, we will update the “Last Updated” date at the bottom of this page. Please review this page occasionally so you stay informed.

15. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: info@drrashmiprasad.com
Phone: +91-8051761659
Address: Road No. 1, near Laddu Gopal Sweets, Patliputra Colony, Patna, Bihar 800013
Timings: Monday to Saturday, 9:00 AM – 1:00 PM and 3:00 PM – 6:00 PM

Last Updated: August 1, 2026